It Support Assistant Cover Letter

IT Assistant Cover Letter

It Assistants are in charge for installing and maintaining computer systems in an organization. Areas these employees may cover are web design, security, and Internet hosting. Examples of IT Assistant duties include taking assignments from managers, configuring hardware and software, answering phone calls, managing emails, maintaining inventory, updating databases, liaising with vendors, creating backup plans needed in case of network failure, reporting to managers, and instructing junior staff.

Based on our selection of cover letter samples for It Assistant, essential job requirements include:

  • Information technology expertise
  • Computer proficiency
  • Problem-solving orientation
  • Analytical skills
  • Teamwork
  • Time management
  • Being able to work under pressure
  • Confidentiality and integrity
  • Attention to details
  • Quality focus
  • Effective communication

Below is displayed a sample cover letter for It Assistant highlighting comparable skills and experience.

For help with your resume, check out our extensive IT Assistant Resume Samples.

Dear Ms. Keyes:

Upon consideration of your posting for a new IT Assistant, I quickly decided to submit my resume for your review. With my experience in IT system support, administration, and maintenance, as well as my demonstrated strengths in user training and project management, I feel confident that I would significantly benefit your organization in this capacity.

With a full range of computer and system proficiencies, my solid technical aptitude as well as my leadership and training abilities position me ready to thrive in this challenging role and deliver comprehensive support to computer networks and communication systems. With strong expertise in software and hardware installation, operation, and maintenance—coupled with proven skills on both PC and Mac platforms—I am certain to become an immediate asset to your IT department.

Highlights of my background include the following:

  • More than five years of business experience in IT system analysis and administration; providing network and login user support, installing and configuring applications, routing user queries, and setting up new user accounts.
  • Orchestrating massive company migration from Microsoft Exchange 2003 to Microsoft Exchange 2010, ensuring seamless conversion and minimizing operational downtime.
  • Instrumental in transferring HR department’s data to a fresh server, performing comprehensive checks to ensure proper and complete execution.
  • Selected to train and mentor two IT assistant interns, demonstrating superior leadership and coaching abilities.
  • Interacting effectively and personably with all levels of staff across departments and ranks—including C-level executive personnel.

With my solid previous experience in IT administration and support, coupled with my enthusiasm and dedication to success, I believe I could quickly outperform your expectations for this role. I look forward to discussing the position in further detail.

Thank you for your consideration.


James P. Copple

Technical Support / Help Desk Cover Letter Example

The following is an example of a cover letter designed for a technical support/help desk position. When writing a cover letter for a tech position, it's important to be specific. The hiring manager will need to know what technology you have supported, the hard and soft skills you can offer the organization, and how you can help the company if you were to be hired.

What to Include in the Cover Letter

The first paragraph of your cover letter should express your interest in the advertised position, mention the source where you learned about the job, and – most importantly - include the title of the job for which you're applying.

The middle paragraph(s) of your letter should describe your qualifications for the job. In this paragraph, you should focus on how the skills, training, and experience you possess align with the specific requirements listed on the employer’s job announcement. If you can, try to provide quantifiable examples (with percentages, numbers, or dollar figures) of significant work achievements to exemplify exactly how you have successfully performed the required elements of the job in the past. These accomplishments will help to separate you from your competition and ensure that the hiring manager is intrigued enough to read your attached resume.

The closing paragraph thanks the hiring manager and can mention how you will follow up on the status of your job application.

Review these guidelines for what to include in each paragraph of a cover letter for a job before you started writing your own letter.

Also see below for more cover letter samples, as well as for tips for emailing a cover letter and resume. These examples are meant to serve as models; you should tailor the details of your cover letter to reflect your own circumstances and to respond to the requirements of a specific job posting.

Sample Cover Letter for a Technical Support / Help Desk Position

Your Name
Your Address
Your City, State, Zip Code
Your Phone Number
Your Email


City, State, Zip Code

Dear Mr./Ms. Last Name:

I am very interested in the Help Desk Technical Support position that you have advertised on I believe my training, experience, and proven ability as a Tier One Technical Support Specialist and Help Desk Technician will allow me to significantly contribute to the productivity and quality of your company's IT division.

In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, and software. I possess a unique talent for translating highly complex technical information into terms and concepts that the end users can readily grasp. These skills have enabled me, in my most recent position, to reduce our response time to trouble tickets by 45%, vastly improving our client satisfaction ratios.

Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field.

If you are seeking an IT professional who has excellent people and problem-solving skills and who can easily provide optimum support to your MIS operations, then please consider what I have to offer.

I believe it would be mutually beneficial for us to meet and discuss the goals of your company and how my technical abilities can help you achieve those goals. I will call your office in a few days to inquire about the possibility of a meeting.

Thank you for your time and consideration.


Signature (hard copy letter)

FirstName LastName

Sending an Email Cover Letter

If you're sending your cover cover letter via email, list your name and the job title in the subject line of the email message so that the employer understands that it is a response to their job posting. Include your contact information in your email signature, and don't list the employer contact information. Start your email message with the appropriate salutation. Here's an example of a formatted email cover letter.

More Sample Cover Letters
Explore the link above to see additional cover letter samples and templates for a variety of career fields and employment levels, including entry-level, targeted, and email cover letters for many different jobs.

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