Bsbrel401a Establish Networks Assignment Of Benefits

Networkingis the process of intentionally meeting people, making contacts, and forming relationships in hopes of gaining access to such business-relatedbenefits as career advice, job leads, business referrals, useful information andideas, and support. For example, a manager’s network might include clients, vendors, fellow members of trade or professional associations, bankers, accountants, professors at a local business school, friends who are employed in similar industries, and other managers.Each person that a manager adds to his or her network is at the centre of theirown network, so in actuality the network is expanded considerably with every new member. Ideally, networks serve both social and business functions and are mutually beneficial for their members. The relationships formed in networking help people create a larger world for themselves, with a variety of new relationships, opportunities, and resources.We can think of networking as investing in the future. The intention is to develop knowledge about each other and enough of a trust so that neither side feels taken advantage of. This is what networking is all about - we have something to give each other.Benefits of NetworkingThere are four main benefits for those who practice effective networking:Referrals; Relationships; Leads; and Knowledge.Referrals, which are particularly important in growing a business, take many forms. For example, a satisfied client might suggest others who may need the company’s products or services. Similarly, a network member who is familiar with the company’s offerings might provide an endorsement or allow the network partner to mention his or her name in marketing efforts. It is good networking practice and a matter of professional courtesy to thank the person who provided the referral and to keep them informed of the results of the new contact. In addition, it is important never to use someone as a referral without first securing their permission. If a referral does result in a new client relationship, care should be taken to provide the new client with the same

Presentation on theme: "Establish business networks"— Presentation transcript:

1 Establish business networks
BSBREL401ACOLLEGE FOR LAWAND JUSTICE ADMINISTRATION PTY LTDEstablish business networks

2 UNIT DESCRIPTIONS BSBREL401A Establish networks
This unit covers the skills and knowledge required to develop and maintain effective workplace relationships and networks.College for Law and Justice Administrationv1/Aug 07

3 ASSESSMENT TASKS Assessment Task 1: Personal Network
Assessment Task 2: Networking PlanAssessment Task 3: Promotional PlanAssessment Task 4: Theory QuizCollege for Law and Justice Administrationv1/Aug 07

4 LESSON OVERVIEW Topic One: Develop and maintain business networks
Networking typesNetworking strategiesNetworking opportunitiesTopic Two: Develop and maintain business relationshipsDeveloping trust and confidenceNegotiation skillsTopic Three: Promote the relationshipStrategies for promotionPresentation skills for communicating goals and objectivesCollege for Law and Justice Administrationv1/Aug 07

5 TOPIC ONE: CRIMINAL LAW AND PROCEDURE
TOPIC ONE: DEVELOP AND MAINTAIN BUSINESS NETWORKSCollege for Law and Justice Administrationv1/Aug 07

6 TOPIC ONE: DEVELOP AND MAINTAIN BUSINESS NETWORKS
What is networking?Network: formal or informal web of relationships inside and outside your organisation.Networking: a way of developing your skills and knowledge, expanding your sphere of influence and increasing your sources of information through the people you associate with.College for Law and Justice Administrationv1/Aug 07

7 TOPIC ONE: DEVELOP AND MAINTAIN BUSINESS NETWORKS
Why network?To increase offender arrestsTo find new police resources andexpertiseTo find new ideasTo pursue a offenders interstate and overseasTo learn and develop yourselfTo gain new perspectives on investigative techniquesTo find a new position or promotionTo create new projects or initiativesCollege for Law and Justice Administrationv1/Aug 07

8 TOPIC ONE: DEVELOP AND MAINTAIN BUSINESS NETWORKS
Networking typesThe lonerBelieves the job is better done themselvesThe socialiserWide circle of friends, but knows little about each oneThe userFocused on selling, taking, bargaining, and keeping scoreThe relationship builder or networkerThinks about what they can give rather than what they can getACTIVITY  Your networking typeCollege for Law and Justice AdministrationV2/Aug 10

9 TOPIC ONE: DEVELOP AND MAINTAIN BUSINESS NETWORKS
Networking strategiesDistributing materialsBusiness cards are one of the most valuable tools you can use for networking.They should be easy to read and include a minimum of name, address, and daytime phone numbers.FACE BOOK, TWITTER AND YOU TUBE – all used by NSW PoliceCollege for Law and Justice Administrationv1/Aug 07

10 TOPIC ONE: DEVELOP AND MAINTAIN BUSINESS NETWORKS
Networking strategies cont.Information sharingLearn the art of asking well structured questions in return for quality responses, and know how to answer questions in order to effectively give information away.Maintain contactSet aside at least 15 to 30 minutes a day to maintain your contacts.keep the method of communication personal (no group s).Show a genuine interest in people.College for Law and Justice Administrationv1/Aug 07

11 TOPIC ONE: DEVELOP AND MAINTAIN BUSINESS NETWORKS
Networking opportunitiesNetworking opportunities can arise literally anywhere.For business networking, common opportunities arise in:ConferencesSeminarsMeetingsSocial eventsBuilding networksGo for quality rather than quantityCollege for Law and Justice Administrationv1/Aug 07

12 TOPIC ONE: DEVELOP AND MAINTAIN BUSINESS NETWORKS
Communication of network informationPolice managers use an extensive network of contacts throughout the organisation to disseminate information and knowledge more effectively.An alternative approach: establish a formal feedback conference system where information on key aspects of an organisation’s business can be gathered and shared.Maintenance of professional networksProfessional networks are beneficial for areas in an organisation that lack expertise, but are needed for decision making, problem solving, support, or just the acquisition of knowledge.College for Law and Justice Administrationv1/Aug 07

13 TOPIC ONE: DEVELOP AND MAINTAIN BUSINESS NETWORKS
Characteristics of effective networksSizeMore potential for support.StrengthIncrease the likelihood that people will support each other.DiversitySupply a wide range of information and ideas, and offers a larger area of support.QualityMake sure the people you network with are skilled, smart, and influential.College for Law and Justice Administrationv1/Aug 07

14 TOPIC TWO: DEVELOP AND MAINTAIN BUSINESS RELATIONSHIPS
College for Law and Justice Administrationv1/Aug 07Click here to open more information

15 TOPIC TWO: DEVELOP AND MAINTAIN BUSINESS RELATIONSHIPS
Developing business relationshipsGives you the opportunity for sharing of information and resourcesGaining trust and confidenceTrust is an essential element in a quality relationshipFive components to trust:IntegrityCompetenceConsistencyLoyaltyOpennessCollege for Law and Justice Administrationv1/Aug 07

16 TOPIC TWO: DEVELOP AND MAINTAIN BUSINESS RELATIONSHIPS
Gaining trust and confidence cont.Trust develops in three stages:Deterrence-based trust – people do things because of fear of punishment.Knowledge-based trust – people know each other well enough to predict each other’s behaviour.Identification-based trust – people identify with each other and build trust on empathy and shared values.College for Law and Justice Administrationv1/Aug 07

17 TOPIC TWO: DEVELOP AND MAINTAIN BUSINESS RELATIONSHIPS
Negotiation skillsThe aim of negotiation is to reach a solutionthat benefits both parties.Negotiation types:AvoidingAccommodatingCompetingCollaboratingA s s e r t i v eCOMPETINGWin-LoseCOLLABORATINGWin-WinCOMPROMISEAVOIDINGLose-LoseACCOMMODATINGLose-WinCo-operativeCollege for Law and Justice Administrationv1/Aug 07

18 TOPIC TWO: DEVELOP AND MAINTAIN BUSINESS RELATIONSHIPS
Negotiation skills cont.Negotiation phases:PreparationOpeningDiscussionClosingAssertiveness is an indispensable quality in negotiation.ACTIVITY -  What does assertiveness mean to a police officer?Is it the same as using force?College for Law and Justice Administrationv1/Aug 07

19 TOPIC TWO: DEVELOP AND MAINTAIN BUSINESS RELATIONSHIPS
Negotiation skills cont.Observe the other person’s non-verbal cues, but also observe your own to ensure you are sending the right message.Problem solvingCan become a large part of the negotiation process.Problem solving techniques need to be used in order to achieve the best outcomes, with the least amount conflict.S.A.R.A – Scan, Analyse, Respond, AssessmentCollege for Law and Justice Administrationv1/Aug 07

20 TOPIC THREE: PROMOTE THE RELATIONSHIP
More infoCollege for Law and Justice Administrationv1/Aug 07

21 TOPIC THREE: PROMOTE THE ORGANISATION
Strategies for promotionEvolution of promoting a product:Advertising – website – media releasesServicesInteractivity – public relations - mediaBranding – uniforms etcWord-of-mouthSponsorshipAttentionInterestDesireActionCollege for Law and Justice Administrationv1/Aug 07

22 TOPIC THREE: PROMOTE THE RELATIONSHIP
Presentation skills for communication goalsSpeaking skillsKeep your message brief but clearBridging technique used to change the topic of a conversation/interviewBrief response to the questionA bridging statementA new trackCollege for Law and Justice Administrationv1/Aug 07

23 TOPIC THREE: PROMOTE THE ORGANISATION
Feedback to improve relationship activitiesFocus on:The accuracy and sufficiency of informationBenefits to the organisationImpact of messageUse of mediaLiaison with networksAppropriateness of audienceParticipation of minority groupsCollege for Law and Justice Administrationv1/Aug 07

24 END OF LESSONCollege for Law and Justice Administrationv1/Aug 07

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